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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Veltri

August 7, 2025

5  out of  5
rating by Jessica Veltri
"Briana from his office went above and beyond for us to get what we needed for the right price and right away. I was very happy with their office and service! Thank you guys for being awesome!"
We responded:
"We are so happy that Briana found you better coverage at a lower price. You were a pleasure to work with and we were so happy to have earned your business. We feel you’re pretty awesome, too!"
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Mary Ann Johnson

February 17, 2025

5  out of  5
rating by Mary Ann Johnson
"I received great service today when I called for a quote. My call was met with professionalism and friendliness. I got a quote where Briana went over the quote and made adjustments to meet my needs. Thank you Briana- not to mention the savings I received!! She took care of the cancellation and switch to State Farm."
We responded:
"We are happy we were able to get you more coverage while saving you money! So often we hear how other offices don’t explain coverage limits and people end up with less than they need. Briana is THE BEST at helping people get what they need. Look forward to working with you for years to come…. Thank you, Mary Ann"
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Jose

January 28, 2025

5  out of  5
rating by Jose
"As a long-time client of Roger Beeler's State Farm Agency, I cannot express enough how consistently impressed I am with their exceptional customer service and expertise. Whether it's a quick question about an insurance policy or navigating a more complex situation, the team always goes above and beyond to ensure every detail is handled promptly and thoroughly. Over the years, I've trusted this office to manage everything from auto to home insurance, and they continue to exceed expectations. Their responsiveness, patience, and extensive knowledge are unmatched. They take the time to explain options clearly, making the process seamless and stress-free. I also deeply appreciate the care and compassion the entire team demonstrates, even during challenging times. It’s rare to find a company so dedicated to building trust and maintaining a strong customer-first culture. This agency has proven time and again why I’ve stayed with them for so long, and I wholeheartedly recommend them to anyone looking for reliable and caring insurance professionals."
We responded:
"Thank you for the kind words, Jose. It has been a pleasure working with your family over many years. We appreciate your loyalty. It’s families like yours that make this job so fulfilling. "
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Kim Schwarz

January 25, 2025

5  out of  5
rating by Kim Schwarz
"We’ve had a couple of one-off questions regarding automobile insurance (traveling to Canada, odd car rental insurance requirement) in the last year. Without fail Briana knows exactly what to do and gets it done promptly and thoroughly. Much trust in this office, and that’s hard to find these days."
We responded:
"KIM - you made my day! Thank you so much for taking the time to share your experience. Austin & Briana are sooo good at helping people in a time of need. We are so glad you decided to bring your insurance to our office when you shopped it. We love surprising our customers. 👍👏"
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kristine macey

November 7, 2024

5  out of  5
rating by kristine macey
"My family and I have been with State Farm for over 25 years, we recently lost a parent and Briana was awesome to work with. She helped us consolidate and transfer my father in laws insurance policies and saved us money without compromising coverage. Thank you Briana and Roger for always looking out for your clients, you made a stressful time less stressful for family!"
We responded:
"Thank you so much, Kristine. So sorry for your loss. Glad we could make a difficult time a little less difficult for you."
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Lacey Lynn

July 17, 2024

5  out of  5
rating by Lacey Lynn
"Briana is incredible- she is always responsive, knowledgeable, helpful and she's just so darn NICE, too :)"
We responded:
"Thank you, Lacey! We are so fortunate to have Briana. We think you are pretty darn NICE, too 👍. RB"
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Debra Farida

January 25, 2024

5  out of  5
rating by Debra Farida
"Awesome response time and very helpful agents! Really work hard to make sure the customer is satisfied that they are getting the best possible rate. This office goes above and beyond. Highly recommend!"
We responded:
"Thank you so much, Debra! Our staff takes great pride in providing this type of service. So happy we could provide a customer experience like this for you. Enjoy your week! 👍"
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R. Moore

November 28, 2023

5  out of  5
rating by R. Moore
"I met with Jo and Hannah. They helped me out in a cinch. Definitely use this insurance agency."
We responded:
"👍"
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lindsey swanson

November 8, 2023

1  out of  5
rating by lindsey swanson
"Absolutely terrible!!!! The employees here have absolutely no customer service, beyond rude, will hang up on you or screen there calls and refuse to answer!! So unprofessional!! When I asked to speak to a manager of some sort a random girl picked up phone told me oh well and hung up on me !! Make the extra ten min drive and go to any other State Farm then here!!! The people running mchenry location are absolute trash!!!!"
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Bill Gregory

November 6, 2023

5  out of  5
rating by Bill Gregory
"Great saving and easy to work With"
We responded:
"Thank you so much, Bill! So happy your brother sent you our way. You’re pretty easy to work with, too! 👍"
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Andrew Wood

March 10, 2023

5  out of  5
rating by Andrew Wood
"Roger Beeler and State Farm is truly a Winning Combination. I’m 60 years young and have worked with a lot of insurance companies over the years. Working with Roger Beeler and State Farm I have to tell you I have never been treated Better, in general I speak to Austin when I call and he is not only incredibly Competent in his Job but also takes the time to treat you like Family. Thank you Roger for hiring such individuals and thank you Austin for all your help 🙏"
We responded:
"Thank you, Andrew! Welcome aboard… we are so happy to serve you. My Team is awesome and works hard to be the best they can. I’m pretty proud of all the great things they do - daily. Looking forward to working with you for years to come… 👍"
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Robyn marie

June 12, 2022

5  out of  5
rating by Robyn marie
"I was looking into home insurance since I was getting a great deal on car insurance. I called and spoke to Austin and he was able to explain a previous quote, and get me a great quote on my home insurance and an even greater quote on car insurance and made the whole process painless!"
We responded:
"I’m so happy we saved you money on your Homeowners and Auto insurance! We strive to make the process of switching insurance carriers seamless. It was a pleasure speaking with you and we look forward to working with you for many years in the future. 🤝"
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Alison Ebert

February 22, 2022

5  out of  5
rating by Alison Ebert
"I just switched insurance companies to State Farm from a company I had been with for 30 years. Briana was prompt in getting back to me and explained my options vey well. The best part is that I have better coverage and I’ll be saving quit a bit of money! I couldn’t be happier. Thank you!!"
We responded:
"Welcome to Roger Beeler State Farm, Alison! Hope to serve you the next 30 years. So happy Briana could help keep money in your pocket. We’ll do our best to continue exceeding your expectations… thank you! 🤩"
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Nicole Carter

February 18, 2022

5  out of  5
rating by Nicole Carter
"I was in need of different insurance and found State Farm in McHenry. Close to home and Briana was very good. She knows her sales smarts! She was able to add in condo insurance and I still saved money!"
We responded:
"Welcome to Roger Beeler - State Farm Insurance, Nicole! Appreciate your trust and your thoughts on our customer service. So happy we could save you 💵!"
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Lori Ballstaedt

February 16, 2022

5  out of  5
rating by Lori Ballstaedt
"I have never felt more comfortable talking with an insurance agent! Roger and his team go above and beyond to get things done for all of our needs. Cars have been secured and in one day we had our new home set up and ready! I feel my business is honestly appreciated with Roger Beeler State Farm!"
We responded:
"WOW!!!! I can’t thank you enough for your kind words, Lori. You were a pleasure to work with during your new 🏠 purchase (Congrats btw…). We strive to make insurance easy. We look forward to talking more with you in the coming years… 🙏🏻"
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Susan Bittner

February 16, 2022

5  out of  5
rating by Susan Bittner
"Thanks to State Farm for providing coverage for my new place. Roger and Briana are great to work with and actually saved me money. Great people to do business with"
We responded:
"We are so happy we could help you, Susan! Love it when we are able to help great people like YOU keep more 💰 in THEIR pocket. Thank you 🐶"
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Erica

October 28, 2021

5  out of  5
rating by Erica
"Briana helped me with setting up my insurance policies with my home and vehicles. I recently switched insurance providers as I was not happy with the services I was getting from my previous carrier. I’m so happy I switched over because the service is wonderful! She was absolutely delightful to speak, very kind and informative. She made getting set up easy and I’m beyond happy with the rates!"
We responded:
"Thanks, Erica. Briana enjoyed working with you! Nice to hear how well things worked out for you. You rock 🤘"
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Scott Wagner

October 27, 2021

5  out of  5
rating by Scott Wagner
"Genuinely good people that are honest and every other good quality you could want in an insurance company!👍👍 Big fan"
We responded:
"We’ve been there with your family since long before you started driving. Always amazed by the multi-generational families we serve. No bigger endorsement than that… Thanks so much, Scott, for your loyalty. 💯"
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Mike Sutton

October 27, 2021

5  out of  5
rating by Mike Sutton
"Briana was very helpful getting the best options and value for my insurance on a new vehicle. She was very patient and knowledgeable, and I would recommend this branch to everyone! She made the process seamless and answered all my questions. Thank you!"
We responded:
"LOVE to hear that, Mike! And thanks for taking your time to provide feedback. Your recommendation is so appreciated and we look forward to helping you for a long time! 👍"
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Tayler Gaines

October 4, 2021

5  out of  5
rating by Tayler Gaines
"Fantastic service!!! I have been working with Briana for a few months now on our car, homeowners, and some other insurance issues, and she has been beyond incredible! She is so quick to respond and have a solution every time that I need her. She has gone above and beyond to help save us time and money so many times, and I am so grateful! I am one to really appreciate and expect great customer service, and she has exceeded all expectations of true quality service and care. Give that girl a raise!!"
We responded:
"Really APPRECIATE your kind words, Tayler! It means the world to us that you trust us to protect your fam. Your coverage is so much more appropriate now than what they had you with in LA. Briana has your back ❤️"
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Jennifer Ugo

September 24, 2021

5  out of  5
rating by Jennifer Ugo
"After moving here from Florida, I had to switch my insurance over. Austin was the first person I spoke with at the office near me. He has been truly amazing, super helpful, very knowledgeable and just an all around nice guy. I highly recommend!"
We responded:
"We are so happy you chose our Agency, Jennifer. Our focus is providing the best customer service/customer experience of ANY industry you interact with. Austin, Jeanette, Briana, & myself are 💯% committed as an office to this. Thank you for your kind words & enjoy your week!"
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ken kieffer

September 21, 2021

5  out of  5
rating by ken kieffer
"Briana has been amazing from getting me a quote to signing me up all the way to helping me with my claim . Everyone I have talked to has been great and I am extremely happy I decided to use them. Thank you for all the help"
We responded:
"Thank you for the recognition, Ken, & welcome to our Agency! Briana loves helping people save money & makes it so easy to switch. Look forward to working with you moving forward! 👍"
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Olivia Duehr

September 16, 2021

5  out of  5
rating by Olivia Duehr
"Austin has been the BEST insurance agent ever. He services my entire family and extended family. I have also recommended coworkers and friends. Whenever there is an issue, Austin is there to take care of it with ease. I would trust Austin with any of my insurance needs."
We responded:
"Appreciate your kind words, Olivia! Thanks for taking the time to recognize Austin’s work. It means so much to us that you’d refer your family, friends, & co-workers his way. I’m blessed to have Austin as my Office Manager & you as a customer!"
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Lauren Hoyt (Dottie)

September 15, 2021

5  out of  5
rating by Lauren Hoyt (Dottie)
"I’m very pleased with this company. By far the best service I’ve ever had with State Farm. Great customer service, each agent I’ve encountered was courteous and understanding. I definitely recommend them to all my friends and family!"
We responded:
"Thank you, Dottie. Appreciate the kind words. Our Agency is all about providing awesome customer experiences. Enjoy your week! 👍"
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ME

July 6, 2021

5  out of  5
rating by ME
"I switched to State Farm from another insurance agency. I spoke with Briana Beeler who was friendly, compassionate of my needs and wants with insurance, and very professional. As she guided me through with the amounts and the protection that I would need for both my home and vehicle, she not only made this a simple process but put it ( insurance lingo) in terms that I would understand. Briana got me so much more protection along with making my payment less than what I was previously paying the other insurance agency. I was in shock and obviously extremely happy with the outcome after working with Briana Beeler. I was confident that I made the right choice! I am a very satisfied customer and plan to stay with State Farm Insurance for a very long time. Thank you Briana!"
We responded:
"Thank you so much, Traci! Briana is awesome at helping people understand what they need within their budget. Glad we could provide so much value and still save you money! Welcome - and we look forward to protecting your family for a long time… RB"